SpyEye | Terms & Privacy - Surat Crime Branch

Terms & Conditions

Last Updated: Feburary 2026

This system is restricted to authorized personnel of the Surat Crime Branch. Unauthorized access, sharing of credentials, or data leakage is a punishable offense under the IT Act, 2000.

1. Authorization of Use

By accessing SpyEye, you confirm that you are a sworn officer or authorized employee of the Surat Police. Your credentials are non-transferable.

2. Usage Restrictions

Users shall not use the system for personal surveillance or non-duty related activities.
Exporting camera metadata or shop owner contact details for unofficial purposes is strictly prohibited.
Users must not attempt to bypass the Role-Based Access Control (RBAC) layers.

3. Real-Time Data & Mapping

The system utilizes Google Maps API. Users must comply with Google’s Terms of Service while interacting with the GIS mapping and Street View features.

4. Audit & Monitoring

Every action performed on the SpyEye web portal and mobile app—including camera views, log exports, and location tracking—is recorded in the Audit Trail. These logs are subject to review by the Police Commissionerate at any time.

Privacy Policy

The Surat Crime Branch is committed to maintaining the confidentiality and security of all data handled by the SpyEye system.

1. Data We Collect

Personnel Data: Name, Rank and real-time GPS location of logged-in officers.
Surveillance Metadata: Shop names, owner contact information, DVR/NVR specifications, and IP addresses of integrated cameras.
Activity Logs: Timestamps of logins, searches performed, and data modified.

2. Purpose of Collection

Data is collected solely for the purpose of public safety, crime prevention, and efficient deployment of police resources within the jurisdiction of Surat.

3. Information Sharing

Data within SpyEye is not shared with third-party private entities. It may only be shared with other law enforcement agencies or judicial bodies as mandated by Indian Law.

4. Data Security

SpyEye employs industry-standard encryption for data at rest and in transit. Access is governed by strict Role-Based Administration to ensure users only see data necessary for their specific rank and duty.

5. Contact Information

For any grievances or clarification regarding data privacy, please contact the Crime Branch, Surat.